No. Customers search for a provider, choose a time, and submit a booking request as a guest. They do not create a Timmi customer account.

Not always. A request is pending until the provider reviews it. They can accept, decline, or follow up outside Timmi if needed.

Use search on the homepage or the provider directory. You can filter by name, service, or optional location, then open a provider’s booking page.

Yes. Signed-in providers can add appointments from the dashboard when booking on behalf of a customer.

Guests provide their name and phone number. Email, notes, and an optional customer reference are available when needed.